I think on more than one occasion we ordered 2 or 3 apps. Claudia Trevino is awesome. Unfortunately we were a day late due to a flight delay. However, we LOVED the service that we received being club level. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. We had an even better time the second trip because we were so comfortable with the resort and we knew what to expect, and it was awesome. Although we didn’t really care. Book the Excellence Riviera Cancun - Adults Only - All Inclusive - Stay at this 5-star luxury property in Puerto Morelos. We are very pleased to read that we were able to surpass your expectations due to the Excellence Club benefits were worth it, the food and drinks quality you encountered even room service, and the outstanding service provided by our staff since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as much personalized as possible. Please, receive our warmest regards from The Excellence Collection.We booked an Excellence Club swim up room. Please, receive our warmest regards from The Excellence Collection.We booked an Excellence Club swim up room. We are using cookies so we can give you the best experience on our website.Welcome to a world of VIP offerings and elevated amenities. Their attitude is intended to exceed our guests’ highest expectations and provide them a service as much personalized as possible. AAA Diamond Award 2019. The evening entertainment was good and the facilities around the hotel ( including the spa were great). As a luxurious all-inclusive resort, our culinary team offers a wide array of dining options to suit different tastes and palates. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. We didn’t use the pool much as the water was pretty cool some days being that it was December. Welcome to Excellence Riviera Cancun Excellence Resorts: Excellence Riviera Cancun - Adults Only - All Inclusive. Everyone says it, but it’s worth noting again, the service here is crazy good. It’s definitely worth the money if you typically stay at more budget friendly resorts like we have in the past. We were able and willing to eat at Agave, Flavor Market, Spice, the Lobster House, and Oregano. We never went thirsty and they were always asking if we needed drinks. Please, receive our warmest regards from The Excellence Collection. Club Level Review: I will preface this by saying we have not stayed here non club so I can’t compare the two. Not really sure if these pools are supposed to be heated, but ours didn’t seem to be. We look forward to welcoming you back soon and have another opportunity to pamper you with our service creating another memorable experience. We are very pleased to read that we were able to surpass your expectations due to the Excellence Club benefits were worth it, the food and drinks quality you encountered even room service, and the outstanding service provided by our staff since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as much personalized as possible. It’s difficult to find fault with the resort other than the room was very humid and bedding often felt damp. 11, Puerto Morelos 77580 MexicoThe first time we were here was for our honeymoon in April of 2017, and we returned in the fall of 2019 (I'm late in reviewing it). Which languages are spoken by the staff at Excellence Riviera Cancun?The staff speaks multiple languages, including English and Spanish. The quality of the food was excellent and lots of choice of restaurants which meant every night felt different. Please, receive our warmest regards from The Excellence Collection.Decided at the last minute to grab a few solo days of R and R, Excellence fit the bill! We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Now $304 (Was $̶4̶1̶6̶) on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. Each time the email response increases the time frame for a potential refund to the amount of time without refund specified in my own email. Book Excellence Riviera Cancun, Riviera Maya on Tripadvisor: See 19,087 traveller reviews, 21,668 candid photos, and great deals for Excellence Riviera Cancun, ranked #1 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We can assure you that we will forward your kind words along to our team for their contribution to how memorable and special was your stay. The other nightly shows were fine. Room: We stayed in a roof top terrace in the Club section with an oceanfront view and our room was awesome. Not really sure if these pools are supposed to be heated, but ours didn’t seem to be. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Popular attractions Puerto Morelos Town Square and Crococun Zoo are located nearby. Please see our partners for more details.This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Welcome to Excellence Riviera Cancun Excellence Resorts: Excellence Riviera Cancun - Adults Only - All Inclusive. The initial cancellation seemed to go very smoothly and the confirmation email stated that I would receive the refund very shortly. Six meandering pools wind through their grounds. As Expedia VIP, free room upgrade and bottle of Champagne with treats in room on arrival - Bringing the hubs back this year, if conditions allow - thanks again for a perfect stay. We are very pleased to read that we were able to surpass your expectations due to the Excellence Club benefits were worth it, and the outstanding service provided by our staff since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as much personalized as possible.
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